Shipping and Payment

We only deliver within Germany.

For inquiries from abroad, please contact us by email.

Shipping costs depend on the weight of the purchase.

Shipping is free for purchases over 150 EUR.

Collection at the store is also possible.

(1) Stated delivery times are calculated from the time of order confirmation, provided that the purchase price has been paid in advance. If no or no different delivery time is specified for the respective goods in our online shop, it is usually 2-4 working days.

(2) For shipments to destinations outside Germany, the delivery time increases by another 2-9 working days.

(3) If no copies of the product selected by the customer are available at the time of the order, the provider will immediately inform the customer of this in the order confirmation. If the product is permanently unavailable, the provider refrains from accepting the order. In this case, no contract is concluded. If the product specified by the customer in the order is only temporarily unavailable, the provider will also inform the customer of this immediately in the order confirmation.

(4) Several products ordered at the same time will be delivered in a single shipment; the delivery time for the product with the longest delivery time applies to the combined shipment. If the customer wishes to receive a specific product with a shorter delivery time earlier, they must order this product separately.

(5) If delivery to the customer fails because the customer has provided an incorrect or incomplete delivery address, a new delivery attempt will only be made if the customer bears the direct costs of the new shipment. These costs correspond to the shipping costs agreed upon when the contract was concluded.

(6) The preceding paragraphs do not apply to digital content (Section 6).